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ENGAGE: we inspire peak performance and elevateCustomer Experiences

www.ENGAGEteams.com - For keynotes, trainings or workshops contact us at Vital@ENGAGEteams.com or 702. 523 1792

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Articles

Vital Germaine provide content rich blogs with tips and tools to help you and your organization move forward.

 

Filtering by Tag: Leadership

Elevate Your Leadership Worth With 2 Simple Behaviors.

Vital Germaine

It's common knowledge to say that company culture is at the heart of the success of every organization. The way in which your team interacts within itself heavily influences and determines how they will interact with your customers. However, as individuals we have the responsibility to not sit back and wait for leadership to spoon feed us on how to behave. 

As individuals we must have integrity and personal accountability in regards to our behaviors and standards if we want to succeed and elevate our value. 

Choose to "show up" for your own personal dignity and sense of integrity. Integrity is doing the right thing when no-one is watching. Doing and giving your best is always the right thing to do. 

Habit 1
  1. INTEGRITY: Your personal accountability and integrity will create positive ripples, making you a leader by example and setting the tone for others to be inspired by. Behaviors and attitudes are contagious regardless of how high or low we find ourselves on the social food chain. We can elevate or deflate. It's a choice regardless of circumstance.

Habit 2

2. ACCOUNTABILITY: I once had what most might consider a bottom of the pyramid kind of job. I washed dishes!

Washing dishes neither held me back nor allowed me to lower my standards. I was neither ashamed nor did I lose motivation or belief. I still held myself accountable to deliver results with pride and dignity. I set a personal challenge and goal to be the best dish washer in town despite hating the job. Accountability is not always easy. Integrity is easily compromised. . 

Make it a habit to always deliver the best of you. Commit to being extraordinary. Always choose to SHOW UP. Elevate your leadership and human value.

Consistency transforms action into habits and habits determine who you will or won't become. Stay focused and committed because that approach will influence, overlap and benefit you in all aspects of your life.

Vital Germaine

President of ENGAGEteams360

Vital Germaine_Imagination Will Take You Everywhere.jpg

Learn more in the REVISED EDITION of: Imagination Will Take You Everywhere, shaping the mindset of innovation and transformation for leaders and cultures.

In the REVISED EDITION you will get insight into Cirque du Soleil’s highly successful and industry-defining process.

You'll learn how to inspire extraordinary performance from your workforce. The book provides actionable tools for leaders to leverage in office-space scenarios.

The book also includes interviews with thought leaders from different industries: Tim Sanders, New York Times Best-selling author and former Yahoo executive. Jordan Adler, Best-selling author and MLM Millionaire. Randy Sutton, former police detective and TV News contributor. Dennis Bonilla, Executive Dean at UoPX and former U.S. Navy Nuke!“Creativity is not a skill or a talent. It’s a mindset. Find your inner Da Vinci!”

Learn about ENGAGEteams360's leadership and culture development strategies and solutions. We are different and definitely inspire transformation.

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Optimize your team performance with these 7 steps.

Vital Germaine

It's never easy to keep your team focused, motivated and performing at optimum capacity. Flat-lining at some point seems to be inevitable. How can you prevent this ailment that costs the US economy up to $550 BILLION annually in lost productivity? More simply than you think. 

Humans tend to flat-line when they become board and uninspired, be it at work or life in general. The sense of excitement and passion withers away through repetition and monotony. Corporate bureaucracy, leadership and culture are the guilty parties. Rigid corporate strategies, rules and tradition tend to stifle passion and motivation by slowing down the process of inviting and embracing the new, the different. 

Here are the 7 steps to revitalize your workforce

1. DISRUPTIVE LEADERSHIP: The number 1 killer of innovation and employee engagement are controlling managers, rigid SOP's, un-defined cultures, and outdated strategies... "It's how we've always done it". By continually repeating yesterday's success formula, we plant the seeds of stagnation. Everybody within that static culture will disconnect from their original "why" and lose the growth mindset that keeps successful companies relevant and competitive. You risk inviting them to perform on auto-pilot. Keep them on their toes by consistently challenging them. Leadership must invite and inspire change.

Without being challenged we stagnate, GET BORED, become complacent.

The challenge is not in the form of peer rivalry and comparison, but rather healthy competition whereby they  mutually encourage and elevate each other's game.

Challenge your team by inviting them to find a solution to a problem - allow them to flex their creativity and decision-making muscles. Empower them with added responsibility. Empower them by encouraging them to express themselves and in turn listening to their ideas, suggestions and solutions.

Once you've inspired and empowered your team, get out of their way, relax and enjoy their success.

2. PERSONAL DREAMS: Also, connect their personal aspirations/dreams to the workplace so they evolve as individuals within your company - yes, you risk losing them as they pursue their own goals - but on the flip-side, do you really want their unmotivated and disengaged persona to stay and contaminate your culture, your brand and your customer base? 

3. AUTONOMY and INCLUSION: When you relinquish the reins and trust them with a project or the added responsibility, that project will feel like they own it. Ownership is powerful. They will carry that responsibility with pride because it belongs to them. They will nurture it like their own baby, filled with love, understanding, purpose, joy, commitment, passion, and fulfillment. 

4. COMFORT ZONE: Make sure that the challenge is not overwhelming, intimidating or simply beyond their ability - it will trigger a fight, flight or freeze response. However, definitely push them beyond their comfort zones. Give them the gift of control. Get management out of their flight path - take away the roadmap. Let them figure out what the destination is and how to get there. Offer support and resources when necessary. Sit back, watch them grow and fly without a net.

5. OBLITERATE THE BOX: As a former Cirque du Soleil performer, team captain and recently as a consultant and facilitator for their newly created corporate training platform called CIRQUE SPARK sessions, I learned many invaluable lessons from Cirque's philosophy. They constantly push themselves and their team members - they encouraged us to extend our vision beyond the existing horizon and ignore the limitations of the proverbial box.

6. RISK | EXPLORATION | FAILURE: The side effect is the exploration and discovery of so many more options and possibilities.  The freedom with which Cirque gifted its performers, allowed us to spread our wings, thrive and FLY WITHOUT A NET. They encouraged creativity: expression, exploration, risk-taking, and failure as an option. But without providing us the appropriate leadership, environment, tools and liberty (void  of anarchy and chaos), we would flatline, become disconnected, and lose our passion, drive and commitment to excellence.

This philosophy of empowerment inspired us to explore, learn, grow in confidence, and remain focused and committed to maintaining and enhancing the expected Customer Experience that is synonymous with the Cirque du Soleil brand. 

7. FUN: Bring it all together in an environment and culture that is fun. We learn more when having fun and are more receptive to change, growth and responsibility. Companies with fun, happy cultures experience on average 20% higher profits with elevated retention numbers.

Thank you for reading. Subscribe to my YouTube Channel

If this blog was of value, please feel welcome to comment, steal, borrow and share.

VITAL GERMAINE

 

Is motivation an empty promise.

Vital Germaine

Ironically, I am considered or called a motivational speaker. I've never liked that label. As a speaker and trainer, I only INSPIRE action or change. CNN legal and social commentator  and "motivational" speaker, Mel Robbins, gives a great talk on this topic

mo·ti·va·tion ˌmōdəˈvāSH(ə)n/noun: the reason or reasons one has for acting or behaving in a particular way.

Where does motivation live?

Motivation is not an external force. It is an internal desire, hunger or need to change something.  The only "motivation" you can gift a person is to empower them with confidence and belief or hope that they can do or achieve something because they have the tools or the potential.

If this blog was of value, please feel welcome to comment, steal, borrow or share.

Thank you for reading,

VITAL GERMAINE

The top ten leadership quotes to live by

Vital Germaine

Strong leaders build happy, focused and inspired teams that are committed to elevate the CUSTOMER EXPERIENCE by delivering on the brand promise and living up to the expectations and needs of the modern consumer.

The leadership paradigm has shifted. We’re becoming a networking society where collaboration is key, innovation essential, heightened customer experience a must, and responsibility belonging to many individuals, not just one. There is so much more to leadership today than power and having people follow you.

The ultimate purpose and objective of great leaders is to instill belief, hope, direction and inspire greatness from colleagues and employees. 

TOP TEN LEADERSHIP QUOTES

  1. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. —John Quincy Adams
  2. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations. —Peter Drucker
  3. I start with the premise that the function of leadership is to produce more leaders, not more followers. —Ralph Nader
  4. A leader is one who knows the way, goes the way, and shows the way. —John Maxwell
  5. The quality of a leader is reflected in the standards they set for themselves. —Ray Kroc
  6. Become the kind of leader that people would follow voluntarily; even if you had no title or position. —Brian Tracy
  7. Leadership is the capacity to translate vision into reality. —Warren Bennis
  8. A leader is a dealer in hope. —Napoleon Bonaparte
  9. You don’t need a title to be a leader. –Multiple Attributions
  10. A good leader leads the people from above them. A great leader leads the people from within them. —M. D. Arnold

Love and respect should be the driving force behind leadership, resulting in enhanced company culture, motivated and engaged employees hungry to give, deliver and achieve.

 

If this blog was of value, please feel welcome to borrow and/or share. 

THANK YOU for reading - Vital Germaine

#1 Reason Why Employees Quit

Vital Germaine

We have all experienced at one point in our careers a bad boss! The boss who disrespected us, bullied us, harassed us, was indifferent, rude, belittling or simply didn’t like us. It heavily affected our performance. Maybe you took a few more sick days off as a result. Some of you became less effective or focused on the job. Perhaps your attitude became negative and contagious? Did you become more confrontational, indifferent or even a bad employee?

These are typical symptoms of the unhappy disengaged employee and it costs businesses not only dollars in lost productivity, but heavily impacts customer experience and the reputation of a brand. It only takes one bad manager or boss to cause a chain reaction within your culture.

DID YOU KNOW?

  1. The number 1 reason why people quit their jobs is a bad boss or immediate supervisor - Gallup poll of more than 1 million employed U.S. workers
  2. 2 MILLION Americans a month voluntarily quit their jobs - The US Department of Labor Bureau of Labor Statistics
  3. 1 in 2 employees are not happy at work - Gallup survey of 25 million employees, part time and full time, in 189 different countries.

To optimize team dynamics it's crucial to have a solid culture that allows employees, if not invites them to thrive. Leadership must constantly and respectfully reinforce that culture and inspire the team to excel and expand. 

You can't blame an employee for quiting on you because their boss is a ??? As an employee, know when to quit and when to stay! Here's a tip (see graphic)

Too many companies allow bad bosses to remain in positions of management or leadership without fully realizing the negative impact is has on their bottom line! Sometimes it's a reflection of the CEO or executive leadership and culture they establish by example.  

As leaders it's wise to frequently self evaluate and make sure you are not the bad boss that makes people quit. Be the boss that inspires greatness. Lead to empower not to have power.

"IF YOUR ACTIONS INSPIRE OTHERS TO DREAM MORE, LEARN MORE, DO MORE, AND BECOME MORE, YOU ARE A LEADER." - John Quincy Adams.
If this blog was of value, please feel welcome to borrow and/or share. 

THANK YOU for reading - Vital Germaine