Customer Service_Experience
ENGAGE provides fun and meaningful team building experiences that promote collaboration, creativity, leadership and enhanced cultures.
Customer SErvice and Experience
Our training curriculum covers everything from establishing strong core values, to standard operating procedures (SOPs), to conflict resolution with clients and your own team members. Our programs are highly customized. Your journey with ENGAGE Teams 360 begins with a FREE needs analysis consultation. This helps us understand your challenges, goals and expectations. As a result we optimize the outcome for you and your organization or company.
We will teach you all the tools you and your team will need to deliver memorable customer service.
Establishing your core values, vision and mission
Employee Onboarding insights and steps
Employee Training designed to fit your industry and personalized needs
Basic customer service etiquette strategies
Communication skills
How to resolve conflicts (with clients and team members)
How to build strong client rapport
How you and your team can deliver on your brand promise
Without a great a customer experience, you invite your clients to go else where. We are here to help you inspire loyalty and generate rave reviews on all aspects of your business.
